Data Center Operations and Management
Operations: Day to Day Services in the Glass House
Our Data Center Operations practice focuses on the standardization of production operations environments and implementing operations process automation.
The Production Operations department is the final link in the delivery of IT services to the company’s business clients and the internal corporate customers. Complex configurations and multi-platform infrastructures challenge the operations staff to monitor workloads and recognize exception conditions from many sources. In as such, the benefits of a standardized processing environment are significant. Effective implementation of most system management disciplines requires uniform standards. Automated Operations, Systems Managed Storage, Service Level Management, Change and Problem Management and Disaster Recovery are all Data Center processes that are easier to implement and maintain when common standards are in place.
ICS can evaluate your existing Data Center Operations processes and make recommendations to improve availability, reliability and address audit requirements.